June 8, 2005

"The reporting is exceptionally well-done; it's a whole series of graphs and meters with good use of color and everything is clickable so you can drilldown into detail ... I found Longitude offered an easy-to-install and easy-to-use window into the operating health of the various servers on my network, and I was able to concentrate on how they were doing rather than fussing with the monitoring software."

Mike Gunderloy

May 2005
 

Ptak & Noel Associates

"Until now, agentless software monitoring products were known for their simplicity and cost savings benefits, but often lacked the ability to provide in-depth performance monitoring and reporting capabilities. With the introduction of Longitude, Heroix satisfies the market need for a product that combines the ease of use offered by agentless tools with the rich functionality common in high-end enterprise monitoring solutions."

Jasmine Noel

Network World, Vendors automate server management

"Tony Castaldo, IT manager at Boston Sand and Gravel, says Longitude's status dashboard quickly tells him if any of the 20 or so servers scattered across New England need attention.

He installed the product a few months ago after ruling out Ipswitch's WhatsUp Gold because of a lengthier deployment time. He says with Longitude, he can better plan his workday around server health across distributed locations.

"We are short-staffed in the IT department, so I have the product set up to let me know ahead of time of upcoming problems," Castaldo says. "It's crucial for me to know quickly where I stand."

The product can be used to monitor more than 250 performance metrics and generate 125 reports on system health. IT managers set up role-based administration and log on to the Web-based interface from any location to check performance with a user ID and password.

The lack of agents could limit the amount of remote-control or remediation capabilities an IT manager would have over a machine, Noel says, but the software can provide access to performance statistics that would help resolve problems.

Longitude costs $300 to $600 per server, depending on the platforms and operating systems monitored. Site licenses for J2EE users cost about $3,000. "

Denise Dubie

MCP Magazine
Tame Those Servers Behaving Badly

"you'll get a system that can be customized almost endlessly, with strong, out-of-the-box monitoring capabilities.  (...) If you commit to this product, you'll be going beyond simple server monitoring to a rich environment for tracking the business impact of any problems that may crop up. In fact, the job of systems administrator will be subtly different. Instead of watching servers directly, admins are likely to spend time setting up and modifying views for others to watch servers. Moving monitoring from an IT activity to a business activity is a winning situation all around. "

Mike Gunderloy