 Case Study - Medical TranscriptionMedical Clinic based in New York Situation The clinic was experiencing inconsistent and quite lengthy turnaround times. Often patient names were misspelled or missing. Transcription represents a considerable expense. As such, the clinic sought a HIPAA -enabled transcription service, which could facilitate lower turnaround time and, at the same time, reduce the overall costs of transcription service. Solution The physician uploads his voice files to an ftp server or sends them to us via email. The audio files are transcribed within 12-24 hours and are uploaded back on the ftp server after being formatted as per the requirement of the physician. The Ftp server cannot be accessed without login name and password. We have one team member who double-checks another team member's work along with a quality check which is performed by Quality Analysts to maintain more than 98.6% of accuracy. Security We restrict access to all confidential information. Only select employees may access the system for administrative and support purposes. These employees are very limited in number and are committed to our privacy and security policies. We take the extra step of having our employees execute nondisclosure and confidentiality agreements with us, which provides explicit legal confidentiality protections. Security of our client's data is of greatest importance to us. The Physician's Credential 'BTW they came out great. The quality is outstanding'
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Erfahrungsbericht:Rumänien
